Episode Summary: Ron Alvesteffer

By his own admission, Ron Alvesteffer is no computer whiz, but after he took over ServiceExpress, which provides data center solutions, in 1998, he transformed it from a $3 million company to a $300 million company. What he’s learned: Don’t make the mistake of just hiring anyone; They don’t care how much you know until they know how much you care; your job as a leader is to remove obstacles and provide resources; Don’t try to protect your people from bad news. They can handle it, and will respond better. He’s got some great stories, too!

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